cashU Got your back

We urge our valued cashU customers to be aware of a VIRUS that is distributed by Urausy Trojan. There are at least 4 different versions of this infection that target users in United Arab Emirates, Lebanon, Palestine and Saudi Arabia. The Virus targets users who speak Arabic language, especially as the infection makes use of cashU to transfer the ransom money, DON'T DO THAT, it s unlawful and an unfounded accusation. cashU has taken the necessary steps to ensure that our customers accounts and data are completely secure .


The Virus explains that you have breached national copyright laws by downloading copyrighted content, which you didn't. You should not panic, and please follow the below steps to remove the Virus from your PC for good.

How to Restore your Desktop Access

Instructions for Windows 8

  • 1. Press Windows key for metro Start menu to appear.
  • 2. Click Internet Explorer built-in tile.
  • 3. Type http://www.411-spyware.com/download-sph into the address bar and press Enter.
  • 4. When download box opens, click Run.
  • 5. Install SpyHunter and perform and full system scan.

Instructions for Windows Vista & Windows 7

  • 1. Restart the PC and press F8 repeatedly for Advanced Boot Options Menu to appear.
  • 2. If Windows logo shows up, reboot the PC and try again.
  • 3. Use arrow keys to navigate and select Safe Mode with Networking. Press Enter.
  • 4. Access http://www.411-spyware.com/download-sph and download SpyHunter.

Instructions for Windows XP

  • 1. Follow the steps above from 1 to 3.
  • 2. When a confirmation box appears, click Yes.
  • 3. Download SpyHunter.
  • 4. Open Start menu and click Run.
  • 5. Enter “msconfig” into Open box and click OK.
  • 6. Select Startup tab on System Configuration Utility.
  • 7. Un-check all programs on the list and click OK.
  • 8. Restart the PC in Normal Mode.
  • 9. Install SpyHunter and scan your PC.

Together we can help stop fraud. If you think you’ve received a Phishing email, please do the following: forward the email to support@cashu.com and delete the email!

Please do not hesitate to contact cashU support@cashu.com
cashU Support Team